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Our team has been notified, and is working on sorting out the issue.

If your MaxPlex4 does not have support, please visit the support page for the MaxPlex4 using the following link: MaxPlex4 Support Page

There is now firmware available that will allow the use of a account with your MaxPlex4 DVR. Simply click the link above, download the firmware file to your USB thumb drive and connect it to your DVR. Using the DVR on-screen menu, navigate to the firmware upgrade screen to begin the process.
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