> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.eclipsesurveillance.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Internet explorer 11 backup playback bug fix

Fixes bug with the playback through IE11 of backups that are created from the NubixRT,DLX / OrbixMX.  You will see no video imagein each of the video channels.  The link below is the app that will convert your backup to be played through IE11.